Now this is a key point, we always try to look for a personality match. Whether it’s with the project manager, the decision maker, or whichever member of staff we are dealing with on the project.
It’s really going to help the project if we are both on the same page, both in terms of the direction and also the communication.
We can have jokes and banter, despite being very good at what we do and professional. I would probably say that most of our messages are informal and more from a casual perspective.
We want you to enjoy working on this project with us, and that’s one reason why we have retained many of our clients from right back when we started in 2015.